Jaw Scoop

  • Picks up from all Surfaces
    • Grass, gravel or concrete
  • Non-Stick Surface
    • Makes clean-up easy
  • 2 in 1 Odor Control 
    • Antimicrobial Product Protection inhibits the growth of odor-causing bacteria
    • Odor-blocking technology prevents odors from being absorbed into plastic
  • Jumbo
  • Medium
Rated 5 out of 5 by from Yes yes - the springs break However, the company is AWESOME about sending replacements. I've seen other products mimic this style, mainly because it works. You only need one hand to use it and it does the job you want it to. The springs DO deform and eventually break (I got more use out of mine by using needle nose pliers to re-bend the ends). When I finally broke down and called the company to find out where I could get more springs, they just quickly told me they'd send me new ones. No fuss, no receipts necessary - just an address. Great!
Date published: 2018-11-08
Rated 5 out of 5 by from Love the Scoop (but not the springs) I have four dogs and bought two Jaw Scoops a few months ago. In almost three decades of dog ownership these are by far the best scoops I've ever owned. Unfortunately the springs don't seem to hold up as well as the rest of the scoop. I discovered a broken spring this morning, came to this page and ended up reading a few reviews with similar complaints. My next step was to call Customer Service at 1-800-645-5154 (be prepared to do some multi-tasking while you wait) and the polite, helpful and informative customer service rep agreed to send replacement springs immediately at no cost to me. He also informed me that stronger springs would have to be made out of titanium which would significantly increase the cost of the product so the company seems quite happy to send out replacement springs to keep their customers happy. Don't just leave a comment here and expect them to handle it, take the time to call and resolve your issue immediately. Bravo to the customer service rep!
Date published: 2018-10-01
Rated 2 out of 5 by from Great product. Need to send with extra springs. Love this scooper. Unfortunately, the springs only last about 6 months. Should come with a bag of extra spring!
Date published: 2018-09-25
Rated 4 out of 5 by from Works Great! Until springs break. I purchased this item and it works wonders, can't imagine being without it. But springs have broken and I wish I could just purchase a bag of springs that work with this product.
Date published: 2018-08-29
Rated 3 out of 5 by from The springs broke! I like this product, but my springs broke. I would like a replacement set please.
Date published: 2018-08-29
Rated 4 out of 5 by from Broken springs I was so pleased with this product until the springs broke and now am unable to use. Can you please send me new springs (maybe even some extra ones as I'm sure this will happen again) so I can continue to use this fine invention? Please help!
Date published: 2018-08-04
Rated 3 out of 5 by from Broken springs Like a lot of the reviewers here. I have the Jumbo Jaw Pick-Up Scoop and both springs broke. I have been unable to find replacements. What are my options?
Date published: 2018-06-12
Rated 3 out of 5 by from Great scooper until the springs break I liked the first so much that I purchased a second scooper after the first one failed. However both scoopers had their springs fail, and unfortunately trying to find replacements proves difficult. I was hoping to be able to find some replacements here on the Nature's Miracle website. It appears, based on other reviews, that this is a common problem. Hopefully, they will address this problem in the future with higher quality springs.
Date published: 2018-04-24
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Are replacement jaws available? one of them broke after s short time. I hate to through out the whole device. 

Asked by: Mog404
Thank you for asking, Mog404. The jaws are not replaceable. We are always happy to help! To find out what your options are please contact Nature's Miracle directly at 1-800-645-5154.
Answered by: Consumer Relations
Date published: 2019-01-05
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