At Spectrum Brands Pet, LLC, we stand behind our products and quality controls.  If, for any reason you are not satisfied with a Nature’s Miracle® product you purchased from or one of our authorized sellers, you may request a replacement Nature’s Miracle product or a refund.  Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Guarantee is not available for products purchased from unauthorized sellers.  The Guarantee is also limited to the original, end-user purchaser.

How To Claim The Guarantee

To submit a Guarantee request, please call one of our experts at 800-645-5154 or contact us through our website at and have information available regarding where and when you purchased your product.  If your request is approved, you will then need to mail your Nature’s Miracle product, a proof of purchase, your Guarantee approval confirmation number, along with your name, address, phone number, and email address to:

Spectrum Brands Pet LLC
3001 Commerce St.
Blacksburg, VA 24060

You must submit your Guarantee request within 90 days of the date of purchase.  Please note that you are responsible for costs incurred in mailing your product and proof of purchase.

Guarantee Guidelines

Nature’s Miracle reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the Guarantee.

If you have any questions regarding whether a seller is an authorized seller of Nature's Miracle products, please contact us at 800-645-5154 or through our website at

This Guarantee is limited to products that are sold by sellers that are subject to and have agreed to follow Spectrum’s quality control standards. Accordingly, the Guarantee is not available for products purchased from unauthorized sellers because Spectrum cannot oversee or take action to correct the quality of these products. This exclusion includes all products purchased from unauthorized sellers, including unauthorized Internet sites and unauthorized storefronts on online marketplaces.